So I gathered up a total of 260000 points on hideout.co and converted them across to my idle-empire account. I then redeemed a reward expecting to get it in the next 24hrs like they said, but then they tell me that my account was frozen. I didn’t know why that would be, maybe it was because AFTER I had redeemed my reward I accidentally used a VPN for less that 1 min while trying to access my browser (mobile btw). You would expect the support staff to be understanding but they just said that my account was frozen forever.
I thought that idle-empire was amazing and a great way to get some free rewards, still think it is, but the support staff behind the website are stupid.