Account

Information about accounts.

Can I have multiple Idle-Empire accounts?
No, that is against our Terms of Service. You are only allowed to have 1 account per household. Having multiple accounts might result in your account balanc...
Wed, 19 Sep, 2018 at 9:20 PM
My account balance has been frozen! Why?
A frozen account balance means that you won't be able to use your balance to make any more withdrawals. This usually happens when we detect fraudul...
Thu, 20 Sep, 2018 at 12:43 AM
My account balance is negative, why?
The only reason for a negative account balance is a survey chargeback. In order to check if you received a survey chargeback, go to your surveys history and...
Fri, 21 Sep, 2018 at 12:41 AM
How can I verify my account?
We currently support 2 different account verification methods, Steam verification and mobile phone verification. You can verify your account in your User Pa...
Thu, 20 Sep, 2018 at 1:38 PM
Can I change my connected Discord identity?
If you want to change your connected Discord identity, you will need to create a support ticket. We will remove the currently connected Discord identity fro...
Sun, 28 Oct, 2018 at 12:46 PM